In IMMERSE, controlling your virtual experience is paramount for maintaining focus. The ability to mute or hide other learners is a critical feature that ensures a productive, professional, and personalized learning atmosphere. This tool allows you to eliminate distractions and focus on your goals during live classes or public scenes.
How to Mute a Member
Muting is available in Live Classes, the Language Exchange Common Area, and Community Practice Scenes. It will reset if the member leaves the scene and returns. The person muted will still be able to hear you as well as be heard by others.
Open your Personal Menu
VR - press the X button on your left controller
Computer - press ESC on your keyboard or the 3 line button to the top left of your screen
Click the MUTE button under the People tab in the Personal Menu next to the user you want to mute.
When you mute a Member, you will see:
a notification that the user has been muted locally (meaning only from your perspective)
a muted tag beneath their name. Only you can see this muted tag.
How to Hide a Member
Hiding is available in Live Classes, the Language Exchange Common Area, and Community Practice Scenes. It will reset if the member leaves the scene and returns. A hidden Member can still see and hear other Members, including the person that hid them.
Open your Personal Menu
VR - press the X button on your left controller
Computer - press ESC on your keyboard or the 3 line button to the top left of your screen
Click the HIDE button under the People tab in the Personal Menu.
When you hide a Member, you will see:
a Hidden tag beneath their name. Only you can see this Hidden tag.
the Member's avatar is replaced with a simple disc.
💡Quick Mute/Hide
Members can also MUTE or HIDE other Members by clicking on the name tile above the other Member's head.
Member Reporting
Your safety in IMMERSE is our top priority. Should you experience any issues with another member or observe a violation of our Community Guidelines or Terms of Service, please inform us by emailing [email protected]. We will investigate and address the matter promptly.
Frequently Asked Questions
Can I mute or hide everyone in the scene?
Can I mute or hide everyone in the scene?
Other learners, yes. Guides, Staff members, and AI avatar Conversation Partners cannot be muted or hidden by default.
Can I mute and hide someone at the same time?
Can I mute and hide someone at the same time?
Hiding a user will also mute them. If this is not your experience please contact Support at [email protected] with details.
Can someone that is hidden still interact with the scene?
Can someone that is hidden still interact with the scene?
Yes - their avatar is just removed from your point of view. They can still talk with and be seen by others, as well as interact with the scene.
Can the Guide remove someone from the scene completely?
Can the Guide remove someone from the scene completely?
This is reserved for emergency cases, but if needed - yes. Read more about Guide Classroom Management Tools here.
❓Experiencing issues with muting or hiding another student in IMMERSE? Reach out to our Support Team at [email protected] with details.