How to Report...
Send us an email at [email protected] and our Team will be sure to get your message in front of the right people!
Create a Ticket using the Messenger Beacon on the WebApp or Help Center:
...Product Feedback and Suggestions
Here at Immerse, we welcome all suggestions and feedback! Please give us as much detail as possible in your ticket submission:
...Platform Bugs & Issues
We want to fix your bugs! However, we need sufficient information to find and repair bugs. If you find something wrong with the application and wish to report it for repair, please provide a full report with the following information in your ticket submission:
If there is something wrong on the most up-to-date version of the application but you lack any of the information above, please send us a message at [email protected] anyway so we are aware of the issue. We appreciate your help in improving our product!