Skip to main content
All CollectionsDevice SupportComputer UsersGetting Started on Computer
Computer system requirements for using Immerse's web application
Computer system requirements for using Immerse's web application
Updated over a week ago

🖥️ Computer System Requirements

In order to have a successful experience using the Immerse web app - which is run through NVIDIA - you must meet NVIDIA's system requirements.

See the requirements summaries below and click the linked titles to explore the full list of requirements on NVIDIA's site.

    • MacOS of 10.11 or higher is required.

    • A 64-bit version of Windows 7 or later is required.

    • It is recommended to use the latest version of Windows 10 Anniversary update.

    • We do not support 32-bit versions of Windows.

Browser Limitation!

Regardless of the computer you are on, the Immerse web app operates best on: Chrome Browser 77.x or later for MacOS, Windows, or Chrome OS.

🛜 Your Network Requirements

  • At least 15Mbps for 720p at 60 FPS

    • Or 25Mbps for 1080p at 60 FPS

  • We recommend disabling background apps while using this application.

  • It is necessary to have less than 80ms latency from an NVIDIA data center. However, for the best experience, we recommend less than 40ms.

Testing Your Network

Please click here to complete a quick network test, or click this knowledge base article for more information on how/what to test on your network.

If you meet these requirements and still can not connect to the Immerse web app, please contact our support team at [email protected].

Did this answer your question?