How to mute, hide, flag or report a Member

How to Mute a Member

• Open your Personal Menu by clicking on the 3 dots on your inside left wrist (press the X button on your left controller in VR, or click the gear icon on Desktop).
• Click the MUTE button under the People tab in the Personal Menu.
• When you mute a Member, you will see a MUTED tag beneath their name. Only you can see this MUTED tag.
• Muting is available in lessons, the Commons, and practice scenes.
• Muting will reset when the Members leave.
• Members who are muted can still hear other Members, including the person who muted them.

How to Hide a Member

• Open your Personal Menu by clicking on the 3 dots on your inside left wrist (press the X button on your left controller in VR, or click the gear icon on Desktop).
• Click the HIDE button under the People tab in the Personal Menu.
• When you hide a Member, you will see a HIDDEN tag beneath their name. Only you can see this HIDDEN tag.
• The hidden Member's avatar will be replaced with a simple disc.
• Hiding is available in lessons, the Commons, and practice scenes.
• Hiding will reset when the Members leave.
• A hidden Member can still see and hear other Members, including the person that hid them.

How to Flag a Member

If you experience issues with another Member in a lesson, or if you notice someone breaking Community Guidelines and want the Guide to handle the situation immediately, you can flag a member.

To flag another Member during class:

1. Open your Personal Menu by clicking on the 3 dots on your inside left wrist, or by pressing the X button on your left controller.

2. Under the People tab, click the View button next to the name of the Member that you wish to flag.

3. Click the Flag button, and your Guide will receive a private notification.

How to Report a Member

It is important to us that everyone feels safe in Immerse. If you notice another Member breaking our Code of Conduct or Terms of Service , or if you encounter problems with another Member, please fill out a Member Report form to let us know so we can take care of it! 

You can locate the Member Report form anytime by clicking on your profile icon on the web app. Or you can click here to fill out a report now.