Reporting bugs, feedback, or suggestions

How to Report Feedback and Suggestions

Here at Immerse, we welcome all suggestions and feedback. 

You can submit your ideas to our Support Team through the contact button on the bottom right of this page, or through our support email:

Have something to report now? Click here to report it!

You can also find the Support Icon at the bottom right of any page on the Support Center.

How to Report a Bug

We want to fix your bugs! However, we need sufficient information to find and repair bugs. If you find something wrong with the application and wish to report it for repair, please contact our support team at Please provide a full report with the following information:

  1. Describe exact steps to reproduce the problem.
  2. Describe what you expected to happen and what actually happened.
  3. Provide screen shots or recordings of the problem if possible.

If there is something wrong on the most up-to-date version of the application but you lack any of the information above, please send us a message anyway so we are aware of the issue.

We appreciate your help in improving our product!

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