🖥️ Computer System Requirements
In order to have a successful experience using the Immerse web app - which is run through NVIDIA - you must meet NVIDIA's system requirements.
See the requirements summaries below and click the linked titles to explore the full list of requirements on NVIDIA's site.
- MacOS of 10.11 or higher is required. 
 
- A 64-bit version of Windows 7 or later is required. 
- It is recommended to use the latest version of Windows 10 Anniversary update. 
- We do not support 32-bit versions of Windows. 
 
Browser Limitation!
Regardless of the computer you are on, the Immerse web app operates best on: Chrome Browser 77.x or later for MacOS, Windows, or Chrome OS.
🛜 Your Network Requirements
- At least 15Mbps for 720p at 60 FPS - Or 25Mbps for 1080p at 60 FPS 
 
- We recommend disabling background apps while using this application. 
- It is necessary to have less than 80ms latency from an NVIDIA data center. However, for the best experience, we recommend less than 40ms. 
Testing Your Network
Please click here to complete a quick network test, or click this knowledge base article for more information on how/what to test on your network.
If you meet these requirements and still can not connect to the Immerse web app, please contact our support team at [email protected].
