I am unable to connect to Immerse in VR

If you have trouble connecting to Immerse, you should compare your local network speed with Immerse's Network Speed Requirements (>10mbps). 

Click here to take a network speed test!

If you are still unable to connect to Immerse, please contact our Support Team and provide the following information:

  • Network Speed Test results (screenshot)
  • Computer Unit Information - Make, model, and year
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