IMMERSE offers 3 pricing options:
1 month for $34.99/month
3 months for $29.99/month ($90 total)
6 months for $24.99/month ($150 total)
*3 and 6 month plans get a discount by paying in advance*
How to change your subscription
The instructions for changing your subscription depend on if you originally signed up through VR (in the Meta system) or on a Computer (through the IMMERSE WebApp).
🥽 For VR Sign Ups
You can change your subscription on either (1) the Quest Store in your Meta Headset, or (2) the Meta Quest Mobile App.
(1) From your Quest headset (in-VR):
Put on your headset.
Click the Quest Store button in your menu bar.
Click the gear icon in the Store page on the top right.
Click > Subscriptions.
Click > IMMERSE App Subscription.
Click the drop down next to your current subscription option.
Select a new subscription option.
(2) From the Oculus mobile app:
Open the Meta Quest Mobile App
Click > Menu (bottom right)
Click > Settings
Scroll to and Click > Subscriptions
Chose the Immerse Unlimited subscription
Click the “IMMERSE Unlimited” box with the “>” arrow
Click your new subscription option.
ℹ️ Meta Horizon Store Terms: Unless otherwise indicated or required by applicable law, any such tier, price, or billing period changes are effective as of the beginning of the next billing period.
💻 For Computer Sign Ups
From the IMMERSE Web App:
Login to the Immerse Web App
Click on the Profile Icon in the top right
Click > Subscription
Click > Subscription Options
Click > Manage Subscription (this will open your Stripe Subscription page)
Click > Update Plan
Choose a new subscription option
Click > Continue
Click > Confirm to complete the subscription change.
⬆️ Upgrading a Subscription (Longer Period with Higher Price)
When you upgrade your subscription, proration ensures you’re charged fairly for the transition between your old plan and the new one. Here's how it works:
Remaining Credit on Current Plan:
The system calculates the unused value of your current subscription. For example, if you’re halfway through a monthly plan, you’ll get credit for the remaining half.Cost of the New Plan:
The system calculates the cost of the new plan from the day you upgrade to the next renewal date.Final Charge:
The remaining credit is subtracted from the cost of the new plan, and you’re charged the difference. If the credit exceeds the cost of the new plan for the current billing cycle, it may roll over as a discount on future payments.
⬇️ Downgrading a Subscription (Shorter Period with Lower Price)
When you downgrade your subscription, proration ensures you’re reimbursed for the unused portion of your old plan while adjusting for the lower-cost plan. Here’s the process:
Remaining Credit on Current Plan:
The system calculates how much of your current subscription’s value remains unused.Cost of the New Plan:
The system calculates the cost of the new plan for the remainder of your billing cycle or subscription period.Adjustment:
The difference is applied as a credit toward future payments. You may not receive a refund directly unless the platform offers one, but the credit will reduce future charges.
🗝️Key Notes for Both Scenarios:
Proration applies the adjustment only for the current billing cycle.
The timing of the change can affect the amount credited or charged.
If you have any trouble switching your subscription, please contact [email protected].
🛑 Trying to cancel? Click here to learn how to cancel your Immerse subscription.