IMMERSE Live Classes are dynamic and engaging, accelerating your path to fluency through active interaction and real-time guidance from expert Guides. These passionate instructors create enjoyable learning environments with interactive activities, lively discussions, and practical exercises, transforming challenging concepts into memorable lessons. They offer personalized feedback and build a supportive learner community.
Focusing on practical communication skills for real-world application, IMMERSE Live Classes go beyond rote memorization. They equip you with linguistic tools and cultural insights for travel, cultural connection, or career advancement. Discover the IMMERSE difference for an enjoyable and accessible language learning experience.
Viewing Classes on the Learning Path
On the Learning Path tab of your Homeroom, the entire curriculum is laid out in order from easy to most difficult, broken down into sections grouped by themes. When the Learning Path page loads, the sections automatically scroll to your last active lesson.
Live Class Toggle
Live Class Toggle
To see the live classes for each self-paced AI lesson in a section, turn on the Live Class toggle. Remember that each Learning Path section has its own toggle, and you need to activate the toggle within a specific section to see its live classes.
Upcoming Class Tiles
Upcoming Class Tiles
If you are on a plan where you can attend live classes and one is available on the schedule for the section you are viewing, a floating Upcoming Live Class tile will appear on the right of your screen.
It displays:
An image of the scene the class takes place in
The class difficulty rating (Low/High)
The Class Title
Click > Book on the tile to view:
The available dates and times the class is scheduled for
The number of spots remaining within each time slot
Note: The Upcoming Live Class tile will remain pinned to the side of the section you’re viewing when you scroll through lessons, and then hide out of view when you transition to the next section of the learning path.
✨ Expanding Sections
Want to see those AI-Powered Self-Paced Lessons and Live Classes? Just hit the “yellow carrot” in the top right of each section, clicking the toggle won't do it. Heads up, only one section opens at a time for the best experience.
Viewing Classes on the Schedule
Depending on the type of learner you are, either Corporate or Non-Corporate (Individuals), there may be multiple places from which you can view a Live Class schedule.
In the Homeroom
On the Schedule tab of your Homeroom, you'll find classes displayed non-linearly, meaning they aren't presented in the same order as your learning path. This view only shows classes relevant to your current fluency level, and you'll typically see two weeks of classes available at a time.
⛔ This tab of the Homeroom is only visible is you have access to attend Live Classes on your plan.
⚙️ View On Learning Path
Click > View on Learning Path to see where in the curriculum (order of lessons) this falls to determine if you’ll feel comfortable with it if it’s outside your current section.
On the WebApp
On the WebApp
With a non-business membership you will have access to the WebApp's Schedule page, which offers a two-week view of classes at all levels for a given language program. You can apply filters to narrow down your choices for selection.
Log in to the WebApp
Click > Schedule at the top of the page
Select a date to see classes for that day
Adjust filters for time, level, or difficulty as desired to arrow your search
Booking Classes
To ensure rapid fluency improvement, our Live Class offerings are designed for maximum visibility and accessibility. Here’s how you can book them if you have access to Live Classes on your membership plan.
In the Homeroom
Launch your IMMERSE Homeroom in VR or on the web to view and book Live Classes.
From the Home Tab
From the Home Tab
The Recommended section of your Homeroom Home tab will cycle through different options, including showcasing upcoming Live Classes on the schedule that you may be interested in booking. When one appears here, you can follow these steps to book:
Click > Home
Hover over the Live Class Tile in Recommended
Click > View
Select a time
Click > Book
Receive confirmation that your Class has been reserved.
From the Learning Path
From the Learning Path
Click > Learning Path
Click the “Yellow Carrot” to open your desired section
Click the “Live Class Toggle” to show Live Class Cards
Hover over your desired Live Class Card
Click > Book
Select a time
Click > Book
Receive confirmation that your Class has been reserved.
Floating Upcoming Class Tiles
Launch your IMMERSE Homeroom in VR or on the web.
Click > Learning Path
Hover over the Upcoming Class Tile when visible
Click > Book
Select a time
Click > Book
Receive confirmation that your Class has been reserved.
From the Schedule Tab
From the Schedule Tab
Launch your IMMERSE Homeroom in VR or on the web.
Click > Schedule
Select a date to see classes for that day
Select a time on the class card you wish to book
Click > Book
Receive confirmation that your Class has been reserved. The time you selected will change to rainbow with a check mark to show you’ve registered for that time.
ℹ️ Joining a Live Class Without Booking in Advance
If a Live Class has already started, the Book option listed for a given class time in the areas you are able to join from, will change to a Join button for the first 5 minutes of the session. After this point you will not be able to join unless you registered for the Class in advance - in which case Guides will wait up to 10 minutes before closing admittance to the session.
On the WebApp
On the WebApp
Log in to the WebApp from a computer or mobile device
Click > Schedule at the top of the page
Select a date to see classes for that day
Adjust filters as desired to arrow your search
Select a class tile at a time that works for you
Click > Book My Lesson
Receive confirmation that your Class has been reserved.
⚙️ Once a Live Class has been underway for 5 minutes, the "Book My Lesson" button will become inactive (it'll turn gray and you won't be able to click it). We do this to ensure there are no interruptions once the class has started.
Live Class Cancelation
If you're unable to attend a class, we ask that you try to cancel with as much notice as possible. Classes can be canceled up until 5 minutes before their start time. This allows your seat to open for another learner who may want to join.
Ways to Cancel a Class
We’ve made it easy for you to cancel classes in advance from a computer or mobile device.
From the Homeroom
From the Homeroom
Launch IMMERSE from your web browser or VR headset and go to your Homeroom. Choose one of the paths below to cancel your booked class:
Home > My Upcoming classes > Class Tile > Cancel
Schedule > Date > Booked Time > Cancel
Learning Path > Section > Live Class Toggle > Live Class Tile > Book > Booked Time > Cancel
From the WebApp
From the WebApp
Non-corporate learners with access to the WebApp, for now can still also cancel there from a mobile device or computer.
Log in to the WebApp
Click > My Journey
Click > My Classes > Upcoming
Select the card for the Class you want to cancel
Click > Cancel Lesson
Click > Close
💭 What happens if I don't cancel before the class?
We completely understand that sometimes life happens, and you might not be able to make it to a class you’ve booked. If that’s the case, please do us a favor and cancel your spot. It’s a small courtesy that makes a big difference for other learners who might be waiting to join!
If you happen to miss a class, don’t worry – we’ll send you a friendly "Missed Class" email because we genuinely miss having you around and want to encourage you to book another class soon. However, if we notice a pattern of frequent bookings without attendance, we might just reach out to see how we can help!
Classes Canceled by IMMERSE
If a class you've registered for is canceled by us, perhaps due to an unavailable Guide or a technical issue, we'll send you an email. We'll do our best to give you as much heads-up as possible, and we apologize for any inconvenience. 🩵
For answers to further questions, please contact our team at [email protected].