Skip to main content

The IMMERSE Dashboard

Dashboard Training Videos and Glossaries for Program Administrators

Updated today

This manual provides tutorial videos and key term glossaries to help you effectively track your program using each Dashboard page. Begin by watching the flyover videos to understand the Dashboard's content and features. Afterward, consult the key term glossaries to clarify the language of the components that measure your program's success.

📅 To ensure the analytics dashboards you rely on are accurate and up-to-date, we maintain a multi-step infrastructure that processes and refreshes your data daily.

📊 Dashboard

Glossary

Metric

Description

Number of Learners

Total number of learners who are in an active or onboarding status.

% Logged in at Least Once

The percentage of active or onboarding learners who have recorded any activity in our system within the specified timeframe.

% Attended a Trainer-Led Class

The percentage of active or onboarding users who have participated in a live class during the defined period.

Average Time on Site This Month

The total amount of time spent on IMMERSE divided by the number of engaged learners. Engaged learners are those who spent at least 1 minute of activity that month.

Attended Trainer-Led Classes

The total number of completed attendances for lessons within the specified timeframe.

Average Class Rating

An average of class ratings for all lessons attended.

Attended Social Events

The combined total of community and private connect events attended by learners (varying by plan).

Attended Asynchronous Activities

The total number of completed Live Class Prep materials and Self-Paced Lesson segments, including activities like flashcards, fill-in-the-blank, pronunciation, intro, listen, practice, and apply.

👥 Learners

Glossary

Data Point

Description

Name

The name of the learner in our system.

Email

The email of the learner in our system.

Location

The location of the learner (defined when adding a user).

Last Login Date

The last login event recorded in our system.

Starting Level

The first language fluency level recorded on a learner.

Current Level

The current language fluency level recorded on the learner.

TOS

Total Time on Site. This is a combination of class time, lesson time, meetup time, AI practice time, and all “other” general time spent inside the app.

AI Lessons

The total number of Self-paced lessons completed. This means all 4 modules in the lesson have been completed. This does not include assessments.

Trainer-Led Classes

The total number of classes completed by this learner. A class is completed only once the Guide has marked the learner status as COMPLETED after the session.

Avg Rating

The average rating given for “class rating” for all lessons attended by the learner. Feedback does not require the user to be recorded as “COMPLETED” for that class.

Manager

The manager for this learner.

Status

The learner’s status according to their contract and license.

Contract

Which contract the learner’s license is under.

📈 Learner Excel Export Glossary

Metric

Description

First Name

The learner first name

Last Name

The learner last name

Email

The learner email

Contract

The contract this learner is tied to

License Start Date

The start date of the user license

License End Date

The end date of the user license

Learner Status

The status of the learner (onboarding, active, etc.)

Manager Name

The name of the manager for this user

Manager Email

The email of the manager for this user

Is HR Admin?

Indicates if this user is an HR Admin

Last Login Date (PDT)

The last date and time this user logged in

Language Focus

The primary language the user is learning

Placement Level

If the user took the placement test, where they placed on the fluency level

Current Level

The current fluency level of the user

Current Level Progress

The percentage progress this user is making on their fluency level

Total TOS (in minutes)

The total amount of time this user has spent inside the app (within the defined time range)

Total AI Lessons TOS (in minutes)

The total time spent in Self-Paced lessons. A user does not need to have completed the lesson to show time in the lesson. This also excludes assessment lessons.

Total Trainer-Led Classes TOS (in minutes)

The total amount of time spent in classes

Total Asynchronous Activities TOS (in minutes)

The total amount of time spent for any completed Prep Material Practice Activities or Self-Paced. This includes, pronunciation, flashcards, fill in the blank, Intro, Listen, Practice, and Apply. Excludes assessment lessons.

Total Social Events TOS (in minutes)

The total amount of time spent in meetups, connect events, or chatting with AI avatars in community spaces

Total Other TOS (in minutes)

The total amount of time spent inside the app not performing any activity listed above

Total Activities Completed

A sum of all lessons, social events, or AI activities within the defined time range for the user

Total AI Lessons Completed

The number of lessons completed the Learning Path. This means they have completed all 4 modules within the lesson. This also excludes assessment lessons.

Total Trainer-Led Classes Completed

The total number of trainer-led classes completed

Average Class Rating

Average rating given for all lessons rated by the user

Total AI Activities Completed

The total number of activities completed in either prep Material practice activities or Self-Paced Lessons. This includes flashcards, pronunciation, fill in the blank, Intro, Listen, Practice, Apply. Excludes assessment.

Total Vocab Flashcards Completed

The number of flashcard activities completed, which is one type of AI activity

Total Vocab Fill-in Blank Completed

The number of fill-in-the-blank activities completed, which is one type of AI activity

Total Pronunciation Completed

The number of pronunciation activities completed, which is one type of AI activity

Total Social Events Completed

The total number of meetups, connects, or AI avatar conversations in community spaces

Total Intro Activities Completed

The number of intro activities completed from Self-Paced Lessons. Excludes assessments.

Total Listen Activities Completed

The number of listen activities completed from Self-Paced Lessons. Excludes assessments.

Total Practice Activities Completed

The number of practice activities completed from Self-Paced Lessons. Excludes assessments.

Total Apply Activities Completed

The number of apply activities completed from Self-Paced Lessons. Excludes assessments. This also includes our previous “guided conversations” for historical context.


❓For questions related to the Admin Dashboard, please contact your Account Executive, Customer Success Manager, or the Support Team at [email protected]. For custom reports, please reach out to our Sr. Data Consultant at [email protected].

Did this answer your question?