How to change to a different subscription/membership plan

How to change your subscription

The instructions for changing your subscription depend on if you originally signed up through VR (in the Meta system) or on Desktop (through the Immerse Website).

🥽 For VR Sign Ups

You can change your subscription on either (1) the Quest Store in your Meta Headset, or (2) the Meta Quest Mobile App.

(1) From your Quest headset (in-VR):

1. Put on your headset.
2. Click the Quest Store button in your menu bar.
3. Click the gear icon in the Store page on the top right.
4. Click > Subscriptions.
5. Click > Immerse App Subscription.
6. Click the drop down next to your current subscription option.
7. Select a new subscription option.

(2) From the Oculus mobile app:

1. Open the Meta Quest Mobile App
2. Click > Menu (bottom right)
3. Click > Settings
4. Scroll to and Click > Subscriptions
5. Chose the Immerse Unlimited subscription
6. Click the “Immerse Unlimited” box with the “>” arrow
7. Click your new subscription option.

💻 For Desktop Sign Ups

From the Immerse Web App:

1. Login to the Immerse Web App
2. Click on the Profile Icon in the top right
3. Click > Subscription
4. Click > Subscription Options
5. Click > Manage Subscription (this will open your Stripe Subscription page)
6. Click > Update Plan
7. Choose a new subscription option
8. Click > Continue
9. Click > Confirm to complete the subscription change.

If you have any trouble switching your subscription, please contact support@immerse.online.