How to change your Desktop microphone input
Immerse recommends that every Desktop Member use a headset or earbuds with a mic to ensure that an echo does not occur in the application.
To launch the app from your browser, go to the WebApp. Note: Google Chrome is required.
Browser Mic Access
The first time you open the Immerse Browser Application, you will be asked for Browser Mic Access. Please be sure to allow Mic Access.
Or change it on the fly, by clicking the "Mic'" or "Camera" button in the Chrome/Web search bar.
Configuring Your Microphone in Immerse
When signed in, the Browser Application should automatically use the default microphone that your system settings recognizes and has chosen.
Follow the steps below to check what microphone input is selected in Immerse:
- When logged in to the browser application, go the the You tab of the menu.
- Go to "Voice"
- Choose the "NVIDIA Virtual Audio" input. This will ensure the audio is coming through the web browser successfully. Note: the "Microphone" icon slider at the top will move left and right when you speak if an input signal is successfully detected.
If you still do not have audio, you may need to check that the Browser Window has access the the mic input.
Check Google Chrome Settings for Your Microphone
NVIDIA Mic Check
First check that the NVIDIA mic access is turned on before going any further.
To check the NVIDIA Mic, login to the Browser Application and:
- Press "Cmd+G" if you are on a Mac
- Press "Ctrl+G" if you are on Windows
Ensure that the Mic toggle is "ON"
You may need to configure your microphone settings in Google Chrome.
To check your Chrome Mic Settings:
- Open a new tab in Google Chrome.
- At the top right, click More > Settings.
- Click Privacy and Security > Site Settings > Microphone.
- Select the option you want as your default setting.
After changing your mic input, make sure to close out of your previous NVIDIA tab, and launch the app again from the home page. Follow the same steps above until you find a mic input that allows you to be heard and the green slider is moving when you speak.