FAQs and Support

VR Headset Troubleshooting

• VR Application Troubleshooting - Updating or Re-Downloading in the Headset Application
• Miscellaneous Quest 2 Support
• Oculus Quest 2 Facial Interface - Requesting a Free Silicone Cover

VR Headset FAQs

• Do you have to be "techy" to use VR?
• Will I feel motion sickness in VR?
• Casting Your VR Experience
• How do I re-center my screen in VR?
• How do I change my character in the Immerse App?

Desktop Troubleshooting

• Updating Your Teacher Desktop Application
• Opening the Immerse Application on Mac
• Oculus Quest 2 Facial Interface - Requesting a Free Silicone Cover

Desktop FAQs

• How do I upload custom Google Street View images?
• What internet speed is required to use Immerse?
• Where do I find my Access Key and Lesson Code?
• How do I troubleshoot teacher audio on the Desktop application?
• How do I use Observer Mode?
• How do I record a lesson in Immerse?
• See all 9 articles