FAQs and Support

VR Headset Troubleshooting

• VR Application Troubleshooting - Re-Download or Update in Headset
• Miscellaneous Quest 2 Support

VR Headset FAQs

• Do you have to be "techy" to use VR?
• Will I feel motion sickness in VR?
• Casting Your VR Experience
• How do I re-center my screen in VR?
• How do I change my character in the Immerse App?

Desktop Troubleshooting

• Updating Your Teacher Desktop Application
• Oculus Quest 2 Facial Interface - Claiming Free Silicone Cover
• I am having trouble opening the Immerse Application on my MAC.

Desktop FAQs

• What Internet Speed is Required to Use Immerse?
• Where do I find my Access Key and Lesson Code?
• How do I configure my "Teacher Audio" on the Desktop Application?
• How to Use "Observer Mode"
• How to Record a Lesson in Immerse
• How to Upload a .plan File in Immerse
• See all 8 articles