I am having trouble opening the Immerse Application on my MAC.

Opening the Immerse Application on Mac

You will need to follow these steps to open the Immerse application on your Mac after a download or update. You will only need to complete this process once after the Immerse Application has completed downloading.

  1. Drag the Immerse Icon into your application Folder and "replace" the old file.

    Update_AppLogo_Folder.png
    Update_MacMessage_Replace.png

    Tip

    You should also drag and drop the application icon into your permanent dock.

  2. Right-Click to Open the Immerse Application in the Dock.

    1. Double-Clicking to Open will result in the following message:

      Update_MacErrorMessage_First.png
    2. Instead, right-click on the application icon and select "open."

      Update_MacIcon_RightClick.png
      Update_MacErrorMessage_Second.png

  3. Allow the Immerse Application "microphone access."

    Update_MacOpenApp_MicPermission.png
  4. The Immerse Application will now open!

If you continue to have trouble accessing the Immerse Application, contact our support team.

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